Faq

Booking & Payment

How to pay for the shuttle

Payment for shuttle is done via PayPal, bank transfer, credit card in advance (offline mode) or cash or card to the driver.

PayPal

Our PayPal ID is info@taxi-transfers.cz

Bank transfer

Our bank details are:

Name of the bank account: HFS s.r.o.
Name of the bank: FIO Banka a.s.
Bank address: FIO Banka a.s. – Praha 5, Archeologicka 2256/1, 155 00 Czech republic
EUR ACCOUNT IBAN CZ2320100000000247365001
CZK ACCOUNT IBAN CZ0320100000000056374204
Bank code: 2010
SWIFT code: FIOBCZPP or FIOBCZPPXXX

Cancellation policy

Free cancellation

Free cancellation is possible with a minimum 72 hours notice.

Cancellation fees

Cancellation fees:

  • less than 24 hours notice 100% cancellation fee
  • 24 – 48 hours notice 50% cancellation fee
  • 48 – 72 hours notice 15% cancellation fee

Departure times

Shuttle from Berlin to Prague

shuttle from Berlin to Prague is available daily at 15:00. Departure may vary according to number of pick up locations.

Shuttle from Cesky Krumlov to Prague

Departure time from Cesky Krumlov is 12:00 pm (noon) every day.

Shuttle from Salzburg to Prague

shuttle from Salzburg to Prague is every day at 16:00 / 4:00 pm. Departure times are dependent on the actual number of pick ups. The shuttle may come approximately between 15:45 – 16:15. You will be notified by email prior the pick up day.

Shuttle from Vienna to Prague

Vienna shuttle leaves at 15:00, however due to number of pick up locations the time may change +-15 minutes. We will send you email or whatsapp message closer to the day of departure with more accurate pick up time.

Shuttle from Prague

Shuttle leaves Prague at 9:00 am in the morning daily. Pick up is from hotel, private address or other meeting points such as bus station or train station. More details will be explained in the confirmation email.